Contact us
Email james@outsolo.co.uk. We reply to partner organisations within two working days.
Frequently asked questions
Do we need to install anything?
No. RUIN is hosted by OutSolo. You get a partner portal, a share link and a QR poster.
Is RUIN free for the people we support?
Yes, always. They don't need an account, and nothing they enter leaves their device.
Who supports our clients?
You do, under your own safeguarding policies. We support your organisation with access, technical issues and materials.
Can we try it first?
Founding partners get a 30-day preview for their team. Ask about a preview.
What data does RUIN collect?
No personal or financial data. We may count anonymous usage, linked only to the organisation that shared RUIN, to report reach to that partner. See our privacy page.
Raising a concern
If you have a safeguarding concern about RUIN or OutSolo, email james@outsolo.co.uk with "Safeguarding concern" in the subject line.
Affected by gambling yourself?
The National Gambling Helpline is free and open 24/7 on 0808 8020 133. If you feel unsafe, call Samaritans any time on 116 123.
The National Gambling Helpline is free and open 24/7 on 0808 8020 133. If you feel unsafe, call Samaritans any time on 116 123.